Customer Testimonials

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Cars Nov 14, 2017
 

Ryan Spada was very helpful buying my new car . Excellent service .will be sending friends and family here .Thank you very much love my new jeep .

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Google Nov 14, 2017
 

the best service by gene,very nice and helpful explain everything so i understood everything.

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Yelp Nov 14, 2017
 

I visited Merchants Auto last Fri. afternoon.... I was welcomed as soon as I walked through the door by smiling faces eager to help. The showroom was buzzing and they had plenty of salespeople on the floor to assist. I worked with Lisa (great person) who was very attentive to my questions and concerns about the type of vehicle I was in search for with-in my budget....after looking over their extensive inventory I narrowed my choices to 5 vehicles. Lisa had no problem sitting patently with me going over all my inquires on each auto. Once I was done she had each vehicle driven up to the front door all warmed up on a bitterly cold / windy afternoon for me to test drive. After my test drives that's when Scott came into the process and carefully went over all the details of what was reasonable and what to expect working with my budget. I left with a great 2014 Jeep and a payment I was happy with....Lisa & Scott made for a great team and fantastic buying experience. Later that evening I found out it was a record breaking Fri. for sales at Merchants but I never felt like I was being neglected or left hanging even with all the customers visiting that day. 5 stars...Nothing shines like gold as a satisfied customer. I will make Merchants Auto my 1st. stop going forward for all my automobile needs!

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Google Nov 13, 2017
 

Fantastic place to buy your next vehicle! Knowledgeable, friendly, helpful staff. Awesome selection of vehicles.

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Cars Nov 13, 2017
 

Ryan Spada was my sales person and was so generous with his time and energy to find me the right vehicle. I will definitely come back to Merchants

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Cars Nov 13, 2017
 

Ryan Spada was very helpful and knowledgeable. He helped me find a car that was within my budget. I would definitely refer my friends to him.

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Cars Nov 13, 2017
 

Ryan Spada was my salesman he was great to work with.HE was really willing to work with us> I would refer anyone to him and the staff.

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Google Nov 13, 2017
 

merchants auto is a great place to get your car. they help you find your budget and locate the right car for you Ryan was who i had worked with and he made this process a breeze.

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Google Nov 13, 2017
 

Great experience today thankyou to Gene. He took good care of us.

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Google Nov 13, 2017
 

I purchased a new vehicle from Merchant's today, and had a wonderful experience. Ryan Laliberte was very helpful & great to work with! I would recommend Merchant's to my friends.

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Google Nov 13, 2017
 
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Cars Nov 12, 2017
 

Ryan Spada was out sales person and he was wonderful!!! Didn't take long at all and I have a new car 2016 Chevy Malibu. Thank you Ryan!!

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Cars Nov 10, 2017
 

Went in looking for a specific truck I had found on an auto website. Harold helped me quickly, sent me out for a test drive and was not pushy. It was quick and easy and Harold was very professional. In, out and pain free. Got the truck I wanted and I'm happy.

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Cars Nov 10, 2017
 

Came with a general idea of what i was looking for in a used truck. Gene Cocchiarella was able to point me in the right direction to find the perfect vehicle. Buying process was quick and easy with no hassle or back and forth when it came to price. Would highly recommend Gene and Merchants Auto

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Cars Nov 10, 2017
 

Ryan Spada was an excellent sales man who were very energetic and knowledgeable. He provided solid insight and assurance in my purchase of a 2014 Impala LTDZ which I am very pleased with. Go to Merchants in Hooksett, and request Ryan Spada!

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Yelp Nov 8, 2017
 

Brad Chant was great! We told him what we were looking for and what we were looking to spend. He came through and we drove away in our new car the same day! Thanks for staying a little longer just to make sure we were happy!

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Google Nov 8, 2017
 

The entire Merchants Auto Group team was extremely nice and helpful. We were able to upgrade our SUV. Although they were having technical issues they made us feel welcome and kept us informed every step of the way. They also jumped through every hurdle to help us drive off in a new to us and better SUV. Thank you to Gene, Scott and Tim for all there help through the long process!

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Google Nov 6, 2017
 

Been a customer twice. Each time Andre had all the answers to my questions.

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Google Nov 6, 2017
 
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Cars Nov 4, 2017
 

I met Ryan Spada was the salesperson I met with today. He was very courteous and friendly. he worked diligently on finding me vehicle that would fit my personal needs. I would highly recommend that a friend would seek for services.

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Google Nov 3, 2017
 

Received excellent customer service from Ryan Spada. An extremely smooth and transparent process.

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Google Nov 3, 2017
 
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Cars Nov 3, 2017
 

Andre was Awesome! He made it easy and listened to what I was looking for in a vehicle.. It did seem to take longer than I expected to do all the paperwork once I picked the car. But overall great place and experience!

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Cars Nov 3, 2017
 

I met with Gene who was a total professional throughout the entire process. he walked me though every step, offered me very option of vehicle and made my selection process seamless. After deciding on a vehicle, the financing department walked me thought those options and everyone else concerned was just great. If you are even contemplating buying a used car, Merchant's is THE place to go....can not beta the professionalism, customer service, clean facility and never worry about getting the best deal, they have it!

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Yelp Nov 2, 2017
 

I had an amazing experience at Merchants in Hooksett NH. Sales and management was wonderful! Salesman Mark Chartrand was so nice, knowledgeable and did a great job! Tim in management was great too. I would go back and recommend you go too!

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