Customer Testimonials
Second vehicle I bought here, still the best experience ever buying a vehicle. True meaning of hassle free!
Kurt was very helpful! Great team here. I’m very happy with my experience
Richard is awesome at what he does 10/10 will come back
I worked with Michael Koltz, and I was a joy to work with and easygoing. Listens to which I think is key!!!!
I bought a Nissan Rogue from Merchants auto a few weeks ago and it was a wonderful experience. Todd was the salesman that helped me through the whole process and I highly recommend him. He made himself available every step of the way and got back to me immediately every time I had questions. I love my new car and would recommend anyone looking to try here, their prices are pretty unbeatable as well.
Everything was smooth until there was a glitch in the bank, which the salesperson, Lisa, had a change of attitude and not very pleasant. We were both given misinformation from the bank. Management desk personnel were very understanding and empathetic.
I went and purchased a new car and was dreading the experience thinking it would be an all day affair. But the staff at Merchants auto we’re so helpful and quick. Cory Normand had us out of there with our new car in about 2 hours. Highly recommend.
I went and purchased a new car and was dreading the experience thinking it would be an all day affair. But the staff at Merchants auto we’re so helpful and quick. Cory Normand had us out of there with our new car in about 2 hours. Highly recommend.
Mike Kiltz was great to work with and knows his stuff! This is the second vehicle I bought from Merchants and I’ll definitely be back to see Mike!
A shout out to the Merchants Auto Group for taking care of me and finding exactly what I needed. After shopping at many places looking for a good truck I found myself at Merchants for the first time looking at one of the advertised trucks without luck we were about to say goodbye but Armando with the sales force didn’t say have a good day. They can you wait while we try and find what you want. They looked at incoming inventory based on what I was looking for. Merchants said we found something that will be here tonight. ...
I highly recommend merchants Auto over in hooksett, New Hampshire! All the salesmen will hustle around the showroom pool to help customers. I picked out a truck, test, drove it, and had the paperwork done all in 2 hours. I want to thank Tony Pena for making a great experience purchasing a vehicle. I also want to thank the finance manager. It's not all about business when you're there, they actually take the time to talk to you like your person.
Thank you Tony Pena ! Thank you Merchants Auto ! I purchased a 2021 Honda on 3/23/23 with the expert help from Toby Pena …He was knowledgeable, professional, and overall good guy! We had an appointment at 12:30 and drove off the lot at 5pm , with exactly the vehicle we wanted …no surprise additional price ! Just exactly what we wanted … Thank You again!
Very professional and great to work with. Made the experience much more enjoyable and stress free.
Armando has been an amazing! He worked with me and his communication skills are impeccable. I highly recommend him as a car salesman top tier 10/10. Thank you guys for all you do, and Armando, THANK YOU FOR ALL YOU DO♥️
Was able to get me approved and into a great vehicle. I am very happy
Mike Duval was an incredible help with picking out our 2022 Ram 1500. He never pressured us but was informative and insightful. We will be coming back to him for our next purchase.
I have bought two cars from merchants auto and I've had a great experience with them both times. Most recently, my sales rep was MICHAEL KOLTZ, an awesome guy. He spent 4 hours working with me, and even listening to me cry (YES, he's that nice) and in the end I couldn't have gotten a nice, reliable car if it weren't for him and the team over here at merchants. They really helped me out when no other dealership would work with me. He also filled up the car for free, because I spent every penny on ...
Peter was awesome to work with from the beginning to the end. He made the whole experience stress free and answered all my questions. His knowledge in the industry shined with the rig he was able to get me in that fit all my needs including the price of my vehicle. Will for sure be coming back to Merchants to work with Peter again.
We just bought a Ford Escape at Merchants. We had an excellent experience dealing with Todd Oswald. He spent a few hours with us showing us several cars. We did not feel any pressure to buy. He was personable and friendly and we can recommend Todd to anyone looking for a car.
The salesmen and workers were so friendly and accommodating for my needs while shopping. Michael Koltz was so kind and engaging while helping me to get exactly the car I need and want! Thank You, Michael, Elias, and Riley for making the car shipping so easy!
I had a great experience with Lisa when I was trading in my car to get a Mazda CX-5 2018 she should me a 2021 Touring model and I took it for a drive and I got in love with the SUV. Lisa made everything so easy and pleasant. I drove back home on my new 2021 Mazda CX-5 Touring. Thank you very much Lisa you are the best.
I went there looking for a new car under 70,000 miles and Todd helped me find a amazing 2020 Nissan Altima he was very helpful and easy to work with
I had a great experience with Lisa when I was trading in my car to get an SUV. I had picked one out, financed it, drove it off the lot, and decided it was not the one the first week I had it. I reached out to Lisa and she was able to advise me on next steps. The 7 day money back guarantee is such a game changer. I went back a week later to look at other options, Lisa was able to help me pick one that I loved and I left with a RAV4. Lisa was so amazing ...
After searching for weeks I narrowed it down to a Chevy Silverado here at merchants. It was the easiest buying process I’ve ever been through. Highly recommend Peter P he was awesome to work with and got the deal done. Thanks again Peter!
Most helpful dealership to buy a car from. They took into consideration our budget and gave us the best deal. Shout out to Peter Phaneuf. Thank you!!
Great experience buying my first car at merchants auto! Everyone was so kind and helpful from start to finish, thank you Lisa for working with me all day long and making it possible to drive my car home the same day. Highly recommend this place!!
Very helpfull and friendly. I would recommend. Mike Duval was awesome! Thank you guys again.
Beyond this being my first car buying experience, I was beyond impressed with Michael Duval and the team here at Merchants Auto. They explained everything every step of the way, ensured I was completely in the know for anything related to my new car, and made the entire process enjoyable for any car purchaser. I highly recommend coming down to Hookset to purchase or trade in any car!
I've purchased two vehicles from Merchants when my circumstances were not the best. They made it very easy both times and got me financial that is very fair, and they don't push something on you if you're not sure.
I've purchased 2 cars from Merchants under tough circumstances. They've been able to make it work with financing I can actually afford both times. No pressure to do anything I wasn't totally sure of, and no trying to hide extra costs. Answers to my questions always make sense. I'll definitely continue coming back.
My husband and I just purchased our second vehicle with Toby @ Merchants. Highly recommend! We went in knowing exactly what vehicle we wanted and Toby got us just that. No trying to upsell us something we weren't interested in. We will definitely be returning when we need another vehicle
Armando was super helpful with purchasing my vehicle 10/10 would recommend to a friend
Sales professional Michael Koltz found us the right vehicle at the right price. He was a straight shooter, excellent to deal with and was very thorough .
Michael Koltz was so helpful, straight forward and was able to get me into a new car!
mike k helped me get into a great car i could afford that would be a good fit for my needs and family
Great sales talk, great talk after
Damen was such a pleasant surprise. My husband and I purchased a new work truck from Merchants Auto this past week and not only did they meet our expectsirons but the staff went above and beyond to deliver on everything that was discussed. They made a challenging process seamless! Would purchase here again in a heartbeat!
Fist time here great experience thank you so much pete!
