Armando was a very pleasant and easy going. No pressure to buy. The terms were explained well when asked and I walked out about an hour and a half later with my new vehicle
My family and I went in to trade in our vehicle and was very impressed by the customer service that we received. Richard Roy was extremely helpful. He got us a great deal quickly and we were able to drive off the lot with our new vehicle within 3 hours. The play area for the kids was very clean and a life saver. (as I brought my 4 and 1 year old children) Overall we were highly satisfied with our whole experience!
Armando Vargas is the man!! Got me in a brand new RAM!! Thank you brother
Just bought my new Kia Soul from Richard Roy. What a great and easy experience, everyone one was very welcoming, and professional. I recommend y’all get your next vehicle from him.
The service hear is fantastic and by far exceeds any other dealership I have ever been to. I highly recommend you ask for Michael Koltz. He helped me get a vehicle after I just got of the plane moving to a new state. He far exceeded the level of effort I would expect with his care, genuine will to help me get the best deal and to help me with my unique situation. I would 100% recommend Merchants Auto for anyone looking to buy a vehicle in the area.
Had an amazing experience with Michael Koltz! As a first time buyer (never financed before.) He fulfilled all of my needs and went above and beyond to help me out. I felt 100% comfortable in his abilities to help me out! If I could give 10 stars I would, because Michael truly deserves them all. I will be sending friends and family members here in the future and will always recommend Michael to aide them. Thank you so much for making the process so simple and stress free!
Armondo was insanely helpful. I will be coming back to him for many purchases in the future!
I went for my second vehicle from Merchants this past weekend. Had a good experience with them prior and had a great one this time. Armando was very helpful, working through wants, needs, budget, etc. and found the perfect vehicle for our growing/blending family. I'd definitely recommend Merchants for a smooth and easy vehicle-buying experience.
We were very pleased with our salesman Michael Koltz. Car buying can be a very stressful process, yet he made us feel comfortable and didn't try to pressure us into anything. He helped us evaluate the few cars we were interested in to make sure we weighed all the pros and cons and got exactly what we wanted and needed. We bought a 2019 Ford Escape. The car is in excellent condition and seems to have been a really good deal! Thank you!!
It was a Very nice experience I got a new car and they helped me to make the right decision and finding one that was more affordable for me that I would still be comfortable with
Had a great experience. Friendly staff and a very clean and well run dealership. Shout out to Armando for helping me and my family!! This guy was a pleasure to work with!!
Bought my 3rd vehicle there. This time a 2020 Ram 1500. I worked with Toby Pena. It was a great experience working with Toby. He was extremely professional and personable. Love my new Ram.....and so does my 4 year old Mini Aussie named Guinness
I had previously purchased a vehicle from Merchants Auto a little over 3 years ago and couldn’t highly recommend it enough so I knew when it was time to purchase a new vehicle again that it would be my first stop. Got to meet Armando who was very helpful and pleasant. He answered all of our questions and helped get us the best deal. I highly recommend you go to Merchants Auto if you’re looking for a great deal, friendly, and helpful team who will do everything they can to get you exactly what you want/need. Thank you ...
Working with Richard was the easiest car buying experience every! I would highly recommend Merchants to anyone.
Worked with Toby Pena and he was excellent!
I had a great experience working with Toby! Him and his team took the time to work with me until I was happy with my purchase. Go see him!
I bought my car in 2017, it lasted 3 years on tires and brakes which I think isn't bad.
We completed purchasing a vehicle today with Toby Pena. This young man is an exceptional sales person. We appreciated his sense of humor and absolute professionalism. Felt as cozy as a grandson! He was handling several customers at once, and we still felt we were given his full attention. We would recommend him highly! Also we appreciated the very fair pricing on vehicles that Merchants touts.
I have been to a couple of dealerships over the last couple of years and I always have felt unwanted and they werent interested in my business. My credit is not that great and i am upfront and honest with them. I went into merchants and worked with Toby. From the moment i started talking with him, he helped me get into a car that was affordable and there was no pressure and he was so helpful crunching the numbers for me. Thank you for making my experience positive~! I will be going to merchants for now on!
I'm impressed about the service Merchands Auto has to offer, The staff its incredibly responsible. Everyone it's extremely nice and they help you with everything you need, This was my best dealership experience ever, Thanks to this amazing guy name Michael Kohlz I'm now driving in my new SUV he help me so much in making the best choice for me. Thank you Mechands Auto For being so official and responsible.
I had an awesome experience at merchants auto everyone there knows exactly what they're doing and they're very efficient, especially. Michael Koltz if you go to merchants you want him as your sales professional. Probably the best sales guy I've ever worked with he makes sure you get a good deal and he lays out all the facts. No nonsense couldn't be happier
My sales rep was Armando and from the moment I walked in to the moment I left with a new car, he was super helpful. I got a great price and financing option and will definitely be going back for future purchases!
Very nice and upfront
Toby was great to deal with. He and the entire team made my experience painless. Even after the sale they have been there to answer questions and the service team got me in right away to look at a minor issue.
Hands down the best car buying experience I’ve ever had in my entire life. I’ve changed my mind about hating to go to a dealership. Job well done.
Armando was amazing! He was so super helpful and we were able to get the exact car we came in for!
Great customer service at a Merchants Auto,Thank you Michael Koltz for all your help, I Love my New Car.
I had a fantastic experience here! Michael Koltz was amazing and really help me through the whole process!
I had a really great experience buying my car here! The best part of the experience was the way our salesman, Michael Koltz, listened to what our family needed, explained every step of the process to my girlfriend and I so that we both had an understanding of what we were doing, and made sure that we drove off happy and satisfied with a car that was suited to what we need. I would buy a car here again and would definitely recommend Michael to others.
Had a great experience here with getting my first car here with my family helping me, a Nissan Altima 2017, Michael Koltz is an incredible salesman, was serious when need be but also fun and made the experience a lot less stressful.
Great service! Worked with Toby Peña highly recommend coming here! Not to mention Affordable payments!
I CANNOT praise this dealership enough!! My sales associate, Richard Roy, was AMAZING! He walked me through the whole process and helped get me into the kind of vehicle I wanted, not just any vehicle to get the sale. He really took the time to listen to me and connect with me, and I left the lot tonight feeling like a part of their family. He also connected me with an insurance broker who was able to get me full coverage on the car for the same rate I was paying for only liability and comprehenaive with my current insurance ...
We met with Armando today and got a great car at a great price.I would recommend Merchant's auto to anyone looking to purchase a vehicle! The experience was fast, professional and the customer service was top notch. We will definitely be coming back to Merchant's for all our future car buying needs!
Kevin Williams was awesome. He was friendly, nice and did what he needed to do so I could get a new car!