Customer Testimonials
my first time buying a vehicle here. Toby Peña was awesome! Very attentive to my needs. Very courteous and professional! Logan Loring, the financial manager was also awesome! I'll be looking forward to enjoy my Nissan Pathfinder! Thank you both, and thank you Merchants Auto for making this an awesome experience! I highly recommend this dealership!!!!
We have nothing but good things to say about Merchants Auto. Sharon made purchasing our vehicle very enjoyable. The process was easy and she helped negotiate the best deal we could afford and addressed the minor repairs that were needed. Would definitely recommend Merchants Auto to anyone looking to find a used vehicle.
Disappointed that auto starter did not work. But the service dept will get me in
Cory was fantastic! He was super relaxed and down to get us a deal on the specific vehicle we wanted. We never felt rushed or pushed. He made the whole process quick and easy. Highly recommend Merchants Auto and Cory!
Had a good experience, walked away happy and with a nice car
Very helpful and professional Answered all of our questions and met our expectations. Very happy with the entire process
Purchasing vehicle process was fairly simple and straightforward. Zach laid out everything referenced the inventory, put me in contact with the financial officer (Jason)and everything was smoothed sailing. They done a great job working with me in my vehicle purchasing process.
I would highly recommend Lisa Petrucelli she was our agent to help us find a car for my brother/ she was so professional and helpful and would not think twice about going back to Merchants for another vehicle. Due to circumstances it was difficult for my brother to get a car they gave him a second chance where others did not....without doubt I would see Lisa again and Merchants they were all amazing and super nice . Thank you all so much and Lisa I hope to see you soon for a car for me !!!!!
My husband and I just purchased a 2019 Nissan Rogue a little over a week ago and we were lucky to have Damien help us through the process as this was our FIRST time buying a car at a dealership. Damien really made magic happen for us and I fall more in love with our new SUV as each day passes. Thank you so much Damien!!
Micheal koltz was my dealer and helped me get into my new suv. I highly recommend him, very professional & understanding. Merchants is the BEST!
Excellent service and super nice staff! Had me bsck in the road in record time!
Everything was positive! Very professional operation. Very pleased with how everything was handled without any issues
Very professional, Corey was great to do business with . Very pleasant and quick to assist
Helped me find what I was looking for. Got me financed within a very timely manner.
The people there are great
When my jeeps transmission decided to blow up, I went in hoping to get a good cheap daily driver. Joe Bowker took great care of me. I was in and out in two hours the owner of a 2018 Hyundai Elantra. Thank you Joe you were a huge help
The sales rep was extremely helpful and patient. The entire experience was wonderful. I am very satisfied.
Sales folks were on their game but registration for my truck got fouled up and truck was registered in my name and not my family trust so I'm stuck fixing it.
Kurt was fantastic. Helpful and responsive to all questions with a good understanding of my needs.
Richard Roy is the man! Couldn’t be happier with my experience at Merchant’s Auto. We were treated with excellent service and professionalism. We will be back to do business again.
Very professional and got the car that I wanted. Richard was very nice and courteous. Looked for exactly what I wanted and helped a lot. Would recommend if you’re looking for a car
Very personable and helped us when we were stuck. Our other vehicle wasn't in great condition and they still worked with us tonget into something safe for our family thank you Ron Semons for helping us out and the rest of the team!
I had a great experience all around. The process was very easy and fast. Thank you.
They did a great job helping me find the perfect vehicle for me. Also did a great job explaining every step of the way.
My experience at Merchants was fantastic. Armando was the absolute best to work with and I am so appreciative of how kind he was and how easy everything was yesterday.
What a pleasant experience! Lisa and Toby made me feel comfortable and made buying a car easy. I’ve had a few bad experiences at dealerships but this one made up for them all. Every person I had contact with at Merchant’s Auto was helpful, friendly, and did everything they could to make sure it was a positive experience. They didn’t try to sell me a different car, they answered all my questions and gave me ample time to check it out and test drive it, no pressure! I will definitely purchase another car from them in the ...
This is the second time I bought from Merchants and both times the salesman was Michael Koltz. Very friendly service with great salespeople. Highly recommend to everyone
Worked with Armando and he was absolutely amazing! Kind and cares about customer service.
First time financing a car and Merchants made it fast and easy!
The staff was extremely friendly and pleasant to deal with. It was a pretty painless experience overall.
Hi I would highly recommend Merchants Auto.. This is one of the best places I have gotten a Car. The salesman Damian Gutierrez was very understanding and helping get the right price for my vehicle.. I told him my price I was looking for worked with me to get me into a newer suv than I was in with the payments not going up . He listened to what I had to say and helped with everything that needed to be done..I am sending other family members here also.I found my forever dealer ship.
Great experience, everyone was straight froward and nice. Very simple process. I would recommend and I'll be back when it's time for another car
Wonderful place to get a car Richard Roy is awesome to work with , definitely recommend and will be coming back for car # 2 when we can
Richard Roy helped us out down and Merchants auto! First time buying a car from a car dealership, and thanks to him, it's an experience we'll never forget!
Let me say I hate car shopping. I really hate car shopping on a holiday weekend. My recent experience at Merchants Auto in Hooksett has me thinking I should change this opinion. We were looking for a car for our son. We were able to wander the lot looking at all their cars with no pressure. Some of these were unlocked and we were able to look inside without any salesperson hovering over us. The number of cars available in our price range was excellent. I am of the mindset that I would rather pay a little more upfront rather ...
Large selection,sales people were very helpful and professional , finance was easy my wife and I are very happy with both of the vehicles that we just bought
Merchants is great. I have gotten a few cars with them, never had a bad experience with them.
I have very bad experience with dealerships and anxiety every time. We walked into merchants and got paired with Sharon and she was kind and listened. She made the process so easy and enjoyable. Thank you
I bought a 2020 Toyota RAV4, This is the second vehicle I got merchant auto. The sale person I saw Cory very pleasant and easy to deal with I told him what I wanted and he came though. Very simple.
