Customer Testimonials

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DealerRater Apr 25, 2017
 

Rodney was so awesome! His professionalism and calming personality really made my 2nd Merchants car buying experience GREAT!!! Thanks to Rodney,Eric and Stephen at Merchants I WILL be buying my next car off of them again!!! No need to go anywhere else!

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DealerRater Apr 24, 2017
 

A+ rating. Just bought a car over the weekend and the experience was great. Peter Phaneuf and others were awesome to work with. Courteous and respectful.

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DealerRater Apr 24, 2017
 

I am very pleased with the purchase of my GMC Terrain. I would highly recommend anyone to purchase a vehicle from Rodney at Merchants. Thanh you Rodney and Eric for taking good care of me with my new ride.

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DealerRater Apr 24, 2017
 

I stopped by on my way to work just to see what they had knowing I'd want to be buying a car soon, was approached by Peter, not as a salesman, but as a normal guy trying to help me out and take care of me. He wasn't pushy and treated me the way you would hope a salesperson would. He worked very hard to help me narrow down what I needed by asking the right qualifying questions and went above and beyond to help me out and get what I needed and wanted. He did more than just his job to help me out and get me to drive my new car off the lot. I have worked at a few car and motorcycle dealerships over the years and they could all learn a thing or two from you guys! Thanks to Peter and the rest of the staff that I met during my time I would highly recommend Merchants to any of my friends, family, and anyone else looking for a recommendation for a place to buy a car! I look forward to doing future business with Peter and everyone else at Merchants! Thank you very much!

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Cars Apr 24, 2017
 

I came in with not the best of credit situations, but Charles was able to craft a solution that met my family's needs and my commuting needs within a manageable budget.

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Cars Apr 24, 2017
 

Charles was very helpful from the moment I came in. He listened to my needs and situation and found a solution that worked without going beyond my current budget scenario.

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Cars Apr 21, 2017
 

Charles Beaulieu did everything possible to get us a new car today 4/21/17 without him it wouldnt of been possible. he fought with insurance and the bank to get us the lowest and best payments possible.

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DealerRater Apr 21, 2017
 

My experience buying a car at Merchants was awesome. I had to get a new car after mine was totaled and I was not looking forward to the process. Every employee who worked with me was courteous, helpful, and treated me with respect. My salesman was very patient as I did not know what kind of car I wanted and we test drove several. Everyone went above and beyond.

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DealerRater Apr 21, 2017
 

Mike was very helpful and considerate during the purchasing experience. His knowledge and expertise helped me find the right vehicle. He explained options for financing.

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Cars Apr 21, 2017
 

Seth was very helpful. I had no idea what I wanted, but got me into a jeep that i love.

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Google Apr 20, 2017
 

I had a great experience at merchants auto and they were great on working with me to get the best deal possible. Eric and Harold were both great and were very friendly and helpful. I would highly recommend this place to anyone who is looking for a great service and a good used vehicle. I would go their again!

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DealerRater Apr 20, 2017
 

I rated a five star Friendly excellent services I Thank you Mark Chartrand for helping my son on buying is first car. very caring, honest, and understanding we felt very comfortable and at ease and there was no pressure at all, I would recommend merchants to everyone , It was that simple Thanks again Mark so much appreciated 🙂

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DealerRater Apr 17, 2017
 

My experience with Merchants was great! From the minute I stepped onto the lot, until the minute I left - with my new car. Buying a new car is a time consuming and often stressful experience; Joe Hodgson was outstanding and showed the utmost patience in showing me cars within my budget range and ta Read More...

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DealerRater Apr 17, 2017
 

Take whatever pre conceived notion you have about car salesmen and throw it out the window. I felt 100% taken care of. I t was a joyful, calm, zero hassle experience . Rodney and merchants made everything seamless and organized. All around great experience. Thank from the bottom of my heart. DB.

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DealerRater Apr 17, 2017
 

Seth was a really nice guy and not pushy at all. I would recommend them to anyone. The process was fairly quick and my wife and I are very pleased with our vehicle.

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Cars Apr 17, 2017
 

I arrived at Merchants to just "to get the ball rolling" in my search for a certified pre-owned vehicle, with no intentions of making a purchase that day. Well, their salesman, Mark Chartrand (a true gentleman), made the process so easy and relaxed that I did make a decision that day to purchase with Merchants! There was no need for me to shop anywhere else. The inventory is unmatched, he was as informative a salesman as I've ever dealt with and I got the feeling that he/they truly saw me as an individual and not just a sale$$$. I would recommend anyone looking to purchase a vehicle to visit Merchants and see what they have to offer, you will be happy you did.

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Cars Apr 17, 2017
 

My experience with Merchants was great! From the minute I stepped onto the lot, until the minute I left - with my new car. Buying a new car is a time consuming and often stressful experience; Joe Hodgson was outstanding and showed the utmost patience in showing me cars within my budget range and taking the time to make me feel comfortable during the paperwork process. I would definitely buy a car from them again! 🙂

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Cars Apr 17, 2017
 

Charles was very helpful and straightforward, he showed me cars in my price range and then made it possible to finance it as well. This was the best car-buying experience I have ever had. I have already told people all about it!

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Cars Apr 15, 2017
 

I can't thank Lisa P enough! She and Merchants Auto have saved me thousands! I left with a 2015 vehicle. Couldn't be happier! Bad, fair or okay credit? Merchants will treat you right!

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DealerRater Apr 13, 2017
 

After a bad experience at another dealership that ended in us having to actually return a car, my husband and I were feeling burned out and hopeless when it came to car buying. We looked around online, found a car that we fell in love with at Merchants, and took a drive down. I walked in ready to fi Read More...

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Cars Apr 13, 2017
 

This is the second time we have worked with Dan Adams. I would highly recommend him to anyone. He worked absolute magic for us!

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Cars Apr 13, 2017
 

Ryan did a great job walking me through all the details of my purchase.

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DealerRater Apr 12, 2017
 

I felt welcome from the moment I stepped out of my vehicle and the process started without hesitation which was fantastic. Every step was outlined and explained and most importantly, done with a smile! I could not be more pleased with my experience at Merchants Auto and with Sales Agent Ryan Spada, Read More...

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DealerRater Apr 12, 2017
 

I had a great experience and got a wonderful preowned vehicle today! Everyone on staff was genuinely friendly. Rich was knowledgeable, helpful, and great to work with. My son recommended Merchants to me after purchasing vehicles for his wife and himself. I would highly recommend Merchants as well.

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Cars Apr 11, 2017
 

Dan made the process very easy got a nice truck at a nice price

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Cars Apr 11, 2017
 

Ryan Spada was my agent, could not be happier with the entire process. Merchants Auto will certainly be getting my repeat business and word of mouth! A+

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Google Apr 11, 2017