Customer Testimonials
Richard Roy helped me trade in my old car and get a 2018! This team is extremely helpful and attentive. I had my two year old son with me and Richard offered my son popcorn sat and colored a picture with him and let him play on his computer. VERY understanding team and I left the same day with a lightly used 2018 car. I am so impressed and would recommend to anyone!!!
I wanted to trade my car in for a bigger/better winter vehicle. My credit isn’t very good, and I owed a lot more on my car than what it was worth. Michael Galer worked with me and tried several different options until we were able to come up with a vehicle and payment that worked for me. Plus he hung out with my kids while I did paperwork ?
Merchants Auto, their outstanding staff, and GENE have truly saved my husband and I. We lost our vehicle in a terrible accident and had absolutely no money nor the credit to get another vehicle. No one cared to take the time and put in the effort to help save our livelihood. We would have lost everything with out transportation. Merchants auto pulled out all of the stops, to ensure we had a car. I want to give an extra special recognition to our vehicle sales specialist, Gene Cocchiarella. I’ve never in my life seen someone go COMPLETELY out of their way to the extent Gene did. Day and night, off work and on, he did everything in his power to make sure we got mobile. I can honestly say we would NOT have a car without him. Absolutely not! His patience and respect towards us were undeniable. We were treated with dignity and not by the size of our wallets or credit scores. You won’t find that with ANY car dealership, I promise you this. If you are in desperate need of a car and have no where to turn, Merchants auto will be there for you like your own family. Thank you from the bottom of our hearts Merchants auto team, and especially you Gene.
I cam to Merchant's Auto to purchase my first car, Skip Jackson was incredibly helpful and lead me through the process, gave me advice on my career and worked with me for hours. He made sure that I had everything all set and that if I needed anything in the future that he would be available.
Heath was fantastic!!!
We had a wonderful experience with our car purchase. Our sales person Stephen Jackson was knowledgeable and very fun to work with. We had several obstacles to overcome, due to my previous car being totaled and he helped us every step of the way! Thanks Stephen!!
Went in there with low expectations. Came out with a car that we love and was affordable to us. Gene Cocchiarella was excellent in helping us figure out our options. Showed us a few different vehicles in our budget and also test drove them. Walked us through every step and explained everything so we understood. He even stayed late two days to complete the paperwork and insurance! Overall my experience at Merchants was wonderful and I would highly recommend them!
Brought a car in a for trade, Ryan and Scott made the process simple and got an unbelievable deal. No pressure and no bull. I would recommend Merchants.
I would recommend Merchant's Auto, we dealt with Chris Bergeron and he was very helpful and really worked hard to meet the terms that I needed. Definitely would come back.
Came in with the intent to trade my vehicle. Ryan Spada was gracious enough to welcome me in and after hearing my extensive needs he helped get me into a 2016 Honda CR-V with lower mileage then the vehicle i was trading in. I would highly recommend bringing your vehicle to Merchants and working with Ryan he will go above and beyond as he did with me.
Merchants was great! No pressure, no BS, just straight answers. Skip and the crew where awesome. They like their jobs and it shows. I highly recommend Skip at Merchants!
Had a great experience at Merchants Auto. Our sales rep was Gene Cocchiarella he was very helpful in the purchase of a car for my mother in law. Will not be the last time we come here.. Thank you
great place very helpful Ryan Spada was awesome in helping me with all my needs and concerns would refer to anyone
Ryan was great and did a great job helping me. Would highly recommend Merchants.
Gene did an amazing job getting us into the car we wanted and making us feel very relaxed. Low pressure and very pleasant experience. Will definitely buy from Merchants Auto again!
I am so pleased with the Merchants team, especially Ryan and Big Daddy. They worked well with what I wanted and gave me a fantastic deal will no bull. Try Merchants first before you go anywhere else. Thanks guys
Eleni was great to work with. Our interaction felt open, honest, and comfortable. Ended up purchasing a vehicle and I recommend checking this place out if you're in the market for a new car.
I am very pleased to work with this company. Very caring and wonderful people to deal with. Thank you so much. I will definitely send more people your way.
Hi, Merchants auto is a great dealership to go through. Michael Galer helped my girl friend and I find a car that runs great and will last. Michael is super nice and we highly suggest him for others. Our car we had prior was a 2000 Honda CRV. We got that car from C and C cars in Franklin, NH and were paying way too much for the year of the car and after having the car for 3 months things started breaking on it. needless to say they were not trustworthy. Michael Galer at Merchants Auto is trustworthy and will have your back with a good vehicle. Again thank you very much Michael.
My son and I went to Merchants to look for a used car for him. This is his first vehicle. Scott and Mike were so kind, patient and compassionate surrounding our circumstances and worked with us!!!! Scott got down on a personal level with me to make this happen. Unfortunately, our family had experienced a huge loss and that affected many factors to buying to car. Scott made it happen and I’m forever grateful!!! The impression he made on my sons first car buying experience ... I’m speechless. Thank you so much!!!!!
No pressure, great atmosphere, friendly and excellent service. Would shop here again 🙂
We were in a tough spot with our present car. Chris Begeron was very helpful in putting us in the perfect car at a price we could afford. We will return to buy or next car here!!
Great service from Ryan.
I bought a car from here I worked with Gene he was very helpful and polite I would recommend Merchants to everyone needing a quality used car
Bought a Outlander from Eleni this past weekend, she was very helpful and nice. Made us feel at home, would highly reommend.
Merchants Auto is amazing!! Purchased two cars from sales rep Ryan Spada....super helpful, and honest!! Easy process and Ryan Spada went above and beyond to get me in a great car.
Bought a Outlander from Eleni this past weekend, she was very helpful and nice. Made us feel at home, would highly reommend. Will be back
