Customer Testimonials

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Google Feb 20, 2020
 

Thank you to Richard and the entire team at Merchant's Auto for friendly and excellent service. They were so accommodating and went above and beyond to put us into a great car for our family. We will definitely go back there next time we are looking for a vehicle.

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Google Feb 20, 2020
 

Merchants Auto is a great place to go for your first car. Rich was very helpful and worked with my budget to get me into a car I loved! Everyone is very nice and so helpful.

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Google Feb 19, 2020
 

5 star! Easy and painless buying my new vehicle! Go see Richard Roy, he worked with me every step of the way getting what I needed for the price I wanted and even helped me bring my new vehicle home! Great service!

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DealerRater Feb 18, 2020
 

Erik was a really nice guy and did a lot to find something perfect for my needs! He was very patient with everything that was thrown at him! Thank you so much!

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Yelp Feb 18, 2020
 

I was so pleased my first time buying experience was with Lisa P. She was amazing and explained everything. I will definitely be going back!

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DealerRater Feb 18, 2020
 

Absolutely amazing service everytime I go! Everyone is so knowledgeable and friendly!! Today I went in for service and Debbie was Awesome!!! So amazingly helpful! Thank you!!!

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Google Feb 17, 2020
 

Usually buying a car is torture! Today was not the case. Steven Fracoeur was excellent and made it a fun experience. I would recommend him to anyone who is in search of a car!! Thank you

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Google Feb 17, 2020
 

Eric Huffman was AWESOME throughout the whole process, informitive and helpful, recommend anyone looking for a vehicle!

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DealerRater Feb 17, 2020
 

Amazing! The best car buying experience I've ever had in my life. I will definitely go back to Merchants Auto again! We love them!

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Google Feb 17, 2020
 

Heath helped us out today. Super helpful; love our new car!

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Google Feb 17, 2020
 

Today I went in and spoke to Dave. I wasn't even sure if financing a new vehicle was do-able with the current vehicle loan and trade in I currently have. I have a need for a vehicle with approx. 5,000 lb. tow capacity for my camper and a possible 3rd row. After a lengthy conversation with Dave, and he listened so well, he found a vehicle that was beyond perfect to fit the need I have. After more conversation with Dave and the Merchants Finance Staff they found what works for my budget. Dave was very "down to earth" and treated ...

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Google Feb 17, 2020
 

Rich I. was great and very helpful! Listened to what I wanted and was able to find exactly what i needed at a great price. All staff was kind, helpful, and knowledgeable.

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Google Feb 16, 2020
 

Gene was awesome ! What a great experience we had yesterday! I've always had new cars my whole life and never had such a good car buying experience as this one! We love our new Equinox ! What a great team you have and you should be very proud. Everyone was so nice and helpful! Thank you for making it so easy for us! We will definitely refer friends and family to go there. I have a friend that is looking to buy a new vehicle in the spring/summer so her & I will be there! I will be happy to come ...

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Google Feb 15, 2020
 

Toby Pena, best sales person we had in a long time. Thorough, to the point, showed us what we asked for. Professional and helpful.

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Google Feb 15, 2020
 

Good environment all around. I’d buy there whole inventory if I could lol

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Google Feb 14, 2020
 

Heath was a great help!!! I couldn't be any happier. Thank you for the great experience.

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Google Feb 14, 2020
 

Yesterday I bought my second vehicle with Merchants! In December, I was lucky enough to buy a 2019 Kia Sportage, however, was unlucky enough to get into an accident where it was declared totaled 20 days after buying it. A month later, Merchants found me another vehicle, worked hard to get me approved and took amazing care of me! I am so thankful to Jim my salesman, Scott the sales manager and Chevy in finance for taking such great care of me!

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Google Feb 13, 2020
 

We had Rich Interrante as our sales consultant- he was wonderful and very easy to work with. He listened to what we were looking for and we ended up purchasing our new car with him. When it is time for a new car we will be back!

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Google Feb 12, 2020
 

I had looked at a Lincoln MKZ on their site listed at a certain price, but found the same post elsewhere for about 500 bucks less. Ryan honored the price difference, and was still flexible on the final price. He was very professional, but not above joking around, and showing that he was a person first, salesman second. The whole dealership was very clean and presentable, which leads me to believe that these guys actually take pride in their work. My only two small (and I mean small) complaints were that the gentleman named Gordon harped pretty hard on the warranty, ...

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Google Feb 12, 2020
 

I had an excellent experience at Merchant's Auto! Toby got us set up in the perfect car for my teenage daughter. We were able to get an affordable payment and are more than excited for the benefits that come with the purchase. Toby was so helpful and patient, especially when dealing with a picky teenager. We will be coming back for sure!

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Cars Feb 12, 2020
 

My experience with Merchant's was as painless as a car-buying experience can be. I knew what I was looking for, shopped their inventory online, found what I wanted, contacted them, started the financing application process online, made an appointment, went in and finished it up. No gimmicks. No hassle. I would buy from them again.

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Google Feb 11, 2020
 

My salesman Mark McCarthy was very good to me- helped me get into exactly what I wanted/needed in a vehicle with the best customer service!!

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Google Feb 11, 2020
 

I purchased my car back in november and had issues purchasing my car. Then I was supposed to receive a check for my taxes that was included in my loan and I didn't receive the check until 3 days after my temp plate ran out because the salesman never gave the department my paperwork to cut a check. I had to call a few days before my plated ran out and it was already going t ok be past registration. Then my door handle is broken I called to set up an appointment and I was told it would be covered ...

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Google Feb 11, 2020
 

I had a wonderful experience at merchants auto. GENE was friendly and has a warm disposition, I did not feel rushed or hurried into any decision or vehicle

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DealerRater Feb 11, 2020
 

My experience with David McCarthy was very good. He worked hard to fit me with a vehicle that was everything that I wanted and needed!

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Google Feb 10, 2020
 

Came to trade in my best friends car with him and it was an awesome experience! Richard Roy was the greatest! No b.s. , straight to the point. Provided pizza, popcorn, and coffee and laughed at all our jokes!! Awesome experience!! Scott the finance guy was awesome!! Put up with us for an hour and never felt pressured about anything!! Highly recommend merchants auto for your dealership! Thank you guys!!

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Google Feb 10, 2020
 

Great sales manager who went above and beyond to help me. Richard Roy was awesome! He helped me get my insurance and walked me through the process to make it Easy as possible. Scott the finance manager was also great at explaining the financing. They both went above and beyond and were very helpful.

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Google Feb 10, 2020
 

Eric H. He was very lovely and answered all my questions and concerns. Would very much recommend this dealership and Eric.

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DealerRater Feb 10, 2020
 

Thank you so much, you made A sometimes stressful process easy! I am so happy that I reached out to Merchants auto! Friendly, personable and confident! Jamielynn G.

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Google Feb 9, 2020
 

Went down to Merchants and Richard Roy help me get into the perfect car! He listened to what it was that I wanted/ needed for our family car. He even stayed late to keep helping us! Everyone was kind and very professional with no pressure. An amazing team! Thank you again.

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DealerRater Feb 9, 2020
 

Excellent job. I would recommend dealership and Eric to my friends any day. Thank you Eric for the awesome job you did and thanks to Merchants Auto.

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Google Feb 8, 2020
 

Came in and was immediately welcomed by Richard Roy. He was very helpful and worked extremely hard to get me in a newer vehicle. Will definitely return to do business with him again and will send friends and family to him.

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Google Feb 8, 2020
 

Heath Raynor was amazing. Great service, stress free! Even spun the wheel and won a trip for 2!

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Google Feb 8, 2020
 

What a great place to do business with Rick Miller sold me my car over the phone and all I had to do was go pick it up and sign paperwork. He made it really smooth and easy pressure free I would recommend seeing Rick Miller on your next vehicle purchase.

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Google Feb 8, 2020
 

Mike Duval displayed a high amount of professionalism throughout my car buying experience at Merchants. He was very knowledgeable and provided excellent customer service throughout the process and I couldn’t be more grateful. I never felt pressured or uncomfortable at the dealership, which made this my best car buying experience. I highly recommend Mike Duval at Merchants to anyone looking to buy a new vehicle! Also, shout out to Richard Roy as well!

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DealerRater Feb 7, 2020
 

Mike Duval provided me with excellent customer service. He was beyond helpful and very thoughtful during my car buying experience. He answered every single one of my questions and still does even a week after my purchase. For the first time buying a car, I wasn’t uncomfortable with the situation. I’d recommend anyone looking for a vehicle to get to Merchants and ask for Mike Duval.

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Google Feb 7, 2020
 

Chris B great guy..had very good experience.my guy Chris was super helpful.thanx

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Google Feb 7, 2020
 

Heath was awesome!

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DealerRater Feb 6, 2020
 

Courtney Caisse has been phenomenal to work with in the service department! Attentive, thoughtful and considerate of my time and maintenance of my work truck.

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Google Feb 6, 2020
 

I better had experience then I thought I was going to! Thank you Chris beregon!

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