Customer Testimonials
Elias was great he put me in a new car in less than 2 hours
I have purchased over 8 vehicles from 4 different dealerships, and I always budgeted 6 hours to buy a vehicle, because that’s what I’m used to. After 90 minutes, I performed my test driving, and completed all of the paperwork and financing and for the first time ever didn’t miss a meal to buy a car. Best dealer experience ever.
Michael Koltz was nothing but polite, honest and completely helpful. I will recommend Merchants to anyone that needs a used car.
A great experience! Michael Koltz was wonderful to work with, he was understanding of my situation, and was able to find me a great car with a great deal! He is very kind! This was way better than past car experiences I have had in the past, I will be going back for my next car! Merchants worked with me on what I could put down, and finding me financing even with not great credit!
This was the easiest car buying experience I have ever had. Mike Martin was the most helpful and friendly salesperson that made the process so quick and painless. He helped me from the moment I walked onto the lot to find the best Ram Promaster that fit my businesses need. As a solo female, I was nervous about buying a car by myself, but Mike walked me through very step and I was in and out with a new van in two hours. I am so grateful for him and Merchants and will be back in the future to purchase ...
Elias was amazing! I got an amazing SUV and the customer service is top notch!!! Definitely will buy here again
Looked at some trucks, talked with Gene. Very helpful
I want to thank Armando, he was very helpful, he got my husband into the truck he wanted.
Awesome service from Gene. will be doing business for sure in the near future! Thank you again from our family business to your's!
All i have to say to Eugene is YOU ROCK MAN! Gene was awesome he kept short and simple any questions i had he had a answer! we had a hiccup on getting two Cargo vans at the same time but gene made it work like magic and found a way no matter what Thank you again to everyone that helpedand especially Gene!
My brother & I took home 2 pro masters today. Real happy with our purchases. Gene was great, super helpful, great man. We will be back in the near future to pick up a few more. - Kenneth
Elias was super helpful and kind! Made the experience easy and was so willing to help us out!! Thanks a lot
Purchased a vehicle from out of state having never seen it in person! The experience was GREAT! Elias and I FaceTimed and he gave me a detailed walkthrough of the vehicle. He was always quick and responsive to my questions and made sure to follow up/ checked I received the right paperwork or resolved any issues. Very pleased with the process!
Just purchased a SUV from Merchants Auto in Hooksett, NH their sales agent Michael Koltz was not only attentive with a vast know ledge of the vehicles I was looking for but, also a no pressure approach made it an easy buying experience. I would definitely recommend to all my family and friends.
I worked with Toby Pena and he was great! The process was so easy and smooth! Toby was not pushy in any way and once we decided on a vehicle, he did everything to get us the best price and stay in our budget. They also gave us great value for our trade in. I will not go to another dealership on all our cars! Merchant's has our business for a very long time!!! Thanks, Toby for the positive experience!
Armando Vargas helped us in our dodge caravan. He was friendly super easy to work with and made the entire experience smooth as silk. Would definitely work with Armando again.
Zack Mangold was great to deal with. Responsive, great price, great customer service. Was a great guy to work with.
Elias was awesome and great to work with on helping me getting my dream car!
Went to Merchants Auto last Saturday and bought a 2017 Hyundai Sonata and ended up buying the car. I am very happy with it and the people there are so friendly and can help you in any way. It was all in all a great experience there and it’s a very happy environment. I would definitely recommend Merchants Auto to anyone!
Michael Koltz did an awesome job. He is a professional, smooth, accurate worker he is very good at what he does. I wouldn't been so comfortable with anyone else. He definitely knows his job and does so well at it. He made me and my family feel at ease. And the transition went smoothly and rapidly. Thank you Michael you definitely my favorite person ❤ at Merchants. I definitely will come back and send my family and friends to you.
Gene made buying my van a pleasure. He was always smiling,efficient and he really cared. It was effortless and easy to purchase my 2020 promaster from Gene. I would highly recommend Merchants Auto to everyone. They have a huge selection of various makes. You can wander around,sit in the vehicle, and consider what is perfect for you. The sales people are there to help when needed not to push you into buying anything. Thanks Gene and Merchants Auto.
ADF Flooring bought a 1 ton cargo van from Zach. We where real busy and he made it painless and smooth. Definitely recommend Zach and Merchants!!
I will have to say merchants auto is the way to go if you want a variety of selections or if your a 1st time buyer. When it comes to these guys theres no arguing, your going to leave with a car that suits you. When you walk in merchants doesnt just treat people as customers but as friends. I had a phenomenal experience with Michael Koltz, I swear these people dont joke around when it comes to making people feel comfortable and happy behind the wheel merchants supports.
Toby Peña helped me get into the car of my dreams! I highly recommend checking out Merchants Auto for your next vehicle and talking with Toby will make your life so easy!
I recently purchased a cargo van from Steven. He was so helpful, honest, and efficient. I was very anxious throughout the experience, as this was a really big purchase and decision for me. Steven was great at helping me see the clear facts and make a thoughtful decision. I am definitely not the average custom for Merchants, but they treated me with so much respect. Thanks guys!
My wife needed a car quickly so off to Merchants she went. She and her father were met by Mike inside the dealership and started to go over what she was looking for. Mike was fantastic. He worked with the budget, style and even color (she won't drive a red car). She was very tired from a long week and now the pressure of buying a car. Mike made her feel comfortable and at ease. Mike worked with my wife and father in-law for over 6 hours even driving over papers that I needed to sign after business closed. Mike ...
Eric Huffman was a pleasure to work with. I walked in absolutely sure I wasnt going to leave with anything but Eric never doubted we would be able to get me approved. He got me approved for an amazing Rogue with an outside lender. Then came back a bit later and told me he got me approved with Merchants internal bank for half the interest and half the down payment! Eric was professional, easy to talk with, didnt make me feel like I was nothing. He didnt pressure me into a certain vehicle or into a more expensive vehicle. Everything ...
Elias was extremely accommodating and found me the car I was looking for. He was very nice and professional. Ive been to a lot of car dealerships in the past few days and this place was by far the best one with the best deal!! I highly recommend merchants
I went to merchants to purchase a commercial vehicle, my sales person was Mike Martin. Very knowledgeable salesman, his work ethic is impeccable. We found the perfect van for my company Completely satisfied will recommend everyone I come across to go see Mike at merchants auto. On a sidenote, the service department is awesome also Thanks again Mike Martin!!! Ken Horion CEO of HI APPLIANCE
Worked with Armando for a car for my girlfriend. No pressure sale and showed us whatever we wanted. She has bad credit and they got her a pretty good rate too. Finance office was also no pressure making the overall experience a 5 star experience, not really a process Pricing was also fair too, in line with advertised rates with the online retailers and much better than the competition. Next car I need I will shop Merchants first.
If you need help with a commercial vans ask for Gene. He is very helpful, knowledgeable and not pushy at all. We only needed one van but got treated like we would buy 20
On 8/20/2021 I arrived at merchants auto in Hooksett NH after searching several cities and towns for a newer low mileage manual transmission vehicle. (Not so easy to find) I’ve always driven manual and always intend to. I walked into Merchants Auto with camo shorts and full tattoo sleeves but was not greeted questionably in fact I was greeted by Eric H. Who immediately got me set up with some comforts such as water or whatever I needed to keep me content and happy. I was not rushed or bothered into anything. When I was ready Eric offered to show ...
Elias was awesome! He was patient and worked with us to get the best deal for the money! Super nice, great personality, would work with again!
Tanya and I would always recommend Merchant's. This is are 6th car we purchased from them. Even though we stilled owed a large sum Elias help us get into the vehicle my wife wanted. He did a great job. Thank you.
