We had a great experience at merchants. Mike was so helpful, from the time we walked in. He asked us what we wanted and went over all the details with us to a t. Even though I dont have the best credit he got us into a nice reliable vehicle with low payments. I will continue to be a merchants customer for life!!
Everything was simple and not too hard, got a great car and my salesman Andy Smith was great. Helped me get everything I needed
Gene was very helpful and understanding of my needs. Very personable to work with and definitely made the normally unpleasant experience of buying a car much more bearable
Our experience with merchants Auto was the best. Our sales person Jeffrey Brown was very pleasant and organized. He did everything he could to get us in a car with our no so perfect credit score. Over all we are very pleased with the service and the vehicle. I would absolutely recommend merchants Auto to all my friends, family and strangers. Thank you so much for being amazing.
Great experience! They listened to what we wanted and showed us the vehicles we wanted to see. Will definitely be back! Thanks to Rich Roy and Scott Chavanelle for all of their hard work to get us the vehicle we wanted!
Great Customer Service. Jim helped me obtain a newer vehicle with no hassle for me. very friendly and helpful. he answered all of my questions and more. I am very happy with my new vehicle and the service provided.
Friendly people very helpful
Ryan S and Lisa P did a excellent job in getting me into another vehicle, this is my 3rd purchase at Merchants and could not be happy!! great work!!!
Ryan Spada was my sales person at Merchants Auto. First time dealing with Merchants. Way beyond what I expected from a car dealership. Felt like I was buying a car from a close friend who was going to take good care of me. He sure did. Thank you Ryan.
gene was very helpful and i like the the great service and atention they give
Thank you to Joe Hodgson for making my first car buying experience amazing. I walked in thinking I was going to never be approved but you work hard and worked something out for me. Thank you very much for getting me a car and working with me. Will come by again thank you. Amazing friendly
Ryan l made my experience shopping at merchants the best I could ever ask for . He knew the answers to my questions and didn't make me feel pressured to just buy something. He will get all my business from now on. Thank you so much for the amazing service
As soon as I walked in through the door I was offered hot chocolate and popcorn. I sat down in a comfortable chair, was given all my options and the entire buying process went very smooth! I will be going back!!
Go see Andy Davis at Merchants... Wonderful car buying experience he's very professional and pleasant... Go see Andy for your next car purchase
The whole Merchant's Auto Team is terrific! Jim Smith was efficient and a pleasure to work with and made our buying experience a quick and painless process. Thanks so much!
Harold was the best car salesman I have had the pleasure of doing business with. He was able to take in everything I wanted in a car. He was able to meet the budget I wanted and above all else he got me into my new car! Thank you Harold and thank you Merchants Auto for new car!
Everyone in the dealership was super friendly! I came in on a Saturday and it was super busy but, Harold continued to make me feel as though I was the only customer in the dealership by making sure to check in with me during wait times.
Jeff Brown worked hard to get us a car and are very grateful for all the hard work he has done. Thank you.
Ryan Spada was outstanding during the entire process. If you want a real professional ask for Mr. Spada. Excellent Job!!!
Gene did Fantastic job ! He work very hard to get me into my car . THANKS
mark was really a big help, i honestly cannot recall the last time i encountered such helpful and personal costumer service!
Our car buying process started with Nick, we found out about the Jeep from him and he made sure it was ready when we arrived. Filled with great insight and conversation Nick handed us off to Joe who was outstanding. He not only provided all the information I needed to make my decision but also gave me the right amount of space and time to think about such a big purchase. Marcus introduced himself and was willing to negotiate a bit for an incredible deal. Steve was patient and kind and worked diligently to get me the best rate possible. Superlative dealership and unparalleled customer service, unlike any other dealership I’ve encountered! Will definitely return and recommend to family/friends!
Ryan Spada was our car salesman at merchants today. This was our 2nd time buying a car through him and he always goes above and beyond to get us what we want!
I have already recommeded Rodney to others interested in purchasing a car. He was great. The fiancial dept was good as well. My only complaint is the car was not as clean inside as I expected when I picked it up.
We came into Merchants Auto to look for a new vehicle and see what our buying options were on a whim. Rich, helped us through the whole process and was efficient with everything. He walked us through our purchasing options and different vehicles in our budget. The entire transaction was a great experience and would recommend Merchants Auto to friends and family for future vehicle purchases. Thanks again, Rich and everyone at Merchants!
Gene Cocchiarella made my new fast and easy. He had all the answers to my questions.
Ryan Spada was amazing in helping me in the state of emergency to get me into a car and fast even with financing!
Gene did a great job . He helped me during a very difficult time. Great experience ! I would highly recommend Gene to be your sales representative