Customer Testimonials
I worked with Steven Francouer and i would work with him all over agai . I needed something fast to get into having a few small children. I was able to walk away same day with a great vehicle lined up. He was polite and professional. Would recommend to anyone who needs some assistance
I just want to give a special Thank You to Russell Smith! Thank You so much for helping me. By the way I love my new Optima.
This was my first time buying a car. Steve Francouer was incredibly helpful and accommodating throughout the process and found me the perfect car. Despite it only being his fourth day, he did great!
Heath good experience good at is worck
I had a great experience at Merchants Auto. The team worked with me to find the right car and negotiated appropriately. Also David was a huge help in getting the deal accomplished. I would recommend them!
I have nothing but good things to say about my experience at Merchants Auto and especially Gene Cocchiarella. He worked so hard to get me the best deal and to make sure my experience was the best it could possibly be! Everyone I spoke with was incredibly kind and not pushy what so ever. I would recommend Merchants to anyone looking for a car.
Chris Bergeron Sales did a great job helping my family get into a 2019 Grandcaravan. The process was smooth, fast paced and would highly recommend Chris to anyone who goes to Merchants looking for a car
Our sales man Steve was great to deal with, he helped us get into the vehicle we wanted. Thank you Steve!!
I made a appointment when I arrived I was met by David McCarthy a very friendly salesman.We day down and talked he took my information.While we were waiting for financing we took the vehicle I wanted for a ride when we got back my financing was ready. We finished the paperwork and I was on my way home only took 2 hours.I highly recommend if you need a vehicle stop in and see David
Chris B. Was awesome and very helpful. Thank you
From beginning to end, Merchants Auto was not only helpful but friendly. Starting with their website which was easy to browse and chat with an employee to the first trip to the dealership where we met Rich in Sales as well as "Chevy" in finance, and then finally to the purchase of our new Hyundai, we were pleased with everything this dealership had to offer. We will definitely recommend Merchants Auto to all our friends and family!!!
I've always bought my cars out right. I never really liked the idea of having a payment. I went to Merchants not expecting much, until the salesman David McCarthy worked with me and showed me every option I had and went into depth with every explanation I needed. I would recommend working with David McCarthy again. Excellent service
Richard is kind and understanding and help me get into a great car. Thank you
Merchants Auto was a wonderful car buying experience from start to finish. Our car salesman, Richard Roy, helped us select a perfect car, a 2016 Jeep Cherokee, that met our needs/wants. We never felt pressured or obligated to make a purchase. We ran into a minor flaw in the body of our car after the purchase and Richard made sure we got it fixed properly and quickly. Greatly appreciate the Merchant's Auto Team! They can help find a used car that is perfect for your family and meets your budgeting needs. Thank you Richard!
Let me start by simply saying the guys who work at Merchants Auto were more helpful than I could have ever expected, and I am so happy we decided to go there! We started off with an appointment to see one of the sales managers, but ended up talking to one of the salesmen, Heath. He was a nice man who listened to what we were looking for and instantly took us out to look at cars we were interested in. Once he got my paperwork together, he drove us around the lot in a pre-heated lot car and we ...
We had an excellent experience! If you ever come in, ask for Toby. He made the process so quick and easy and we were out the door with a car with such ease. Great customer service
I had a great experience her for the second time. Chris B was the best. He worked with me and got it done. Would definitely come back a third time and recommend merchants and Chris to all my friends!
Chris Bergeron was great! The process was easy and everyone made you feel at home.
I had a great experience buying a vehicle only took 2 hours and I drove away with a new vehicle highly recommend you to check them out if you’re looking for a vehicle
I went in and my salesman, Joe Tomao, was absolutely fabulous. He and his boss, I think it was Samir, worked crazy hard for me to get me financed. After an ugly divorce my credit was so poor I probably couldn’t even have borrowed a pair of socks from a friend. Lol kidding but you get the point. These guys really worked hard so I am finally in a good reliable car. My payments obviously are high but if I am consistent for one year I can refinance to a lower rate. These guys are the best. Thank you!!
Just wanted to look and see what was available. This is my 3rd car with Merchants. I was very pleased with Joe’s no hassle attitude. He asked me what I was looking for. I told him what I was looking for and what my budget was. I mostly enjoyed our conversation during the process. I am so glad that I met Joe and will most definitely come back and buy from him again.
David McCarthy was the best salesman he was was super nice with helping my nana get into a car I definitely would go back to him. I felt like I was at home and he was so respectful thanks again David..
I completed a very pleasurable buying experience through Rich Interrante whom was extremely professional and knowledgeable. I was treated with respect which made my purchase smooth and enjoyable!
They were very helpful, pleasant and nice! I would definitely buy another from Toby at Merchants auto!
Chris B was great process was quick
I have bought a number of cars here and continue to bring my cars back for service.
Russ at merchants was awesome. He helped work with me to get me into the car and the price I needed. The loan officer was great as well he got me the lowest price possible and threw in a tire service. Not to me ton all the other perks that come with buying a car here like car washes and inspections. Thanks merchants and thank you Russell Smith
Stopped in at Merchants Service Center for routine maintenance and Zack St. Pierre allowed me to have a great customer service experience I will definitely come back for future services here! Great Job!
Definitely would recommend this place to everyone!! I had a friend who went through here and told me about them,she gave me the guys information who she delt with,I sent him a text and got approved in a hour without even having to travel the hour to get there first! He was amazing the whole time! When I got there they were very welcoming and so very nice and easy to deal with and they were FAST!!! Thank u again Erik Brickley!!!!!
My husband and i went into merchants yesterday and Ricky miller was amazing. So helpful and friendly. I would recommend him to anybody looking to get a vehicle.
Ricky Miller was great from arrival, all day until we drove away in our new car !! Thanks to everyone especially him on the merchants team who helped us get this vechile for our family. Happy new years !!! Anyone who needs a car go see Rick and tell him I sent you !!!
Great customer service! Chris took great care of us in a complicated situation. We were in and out in under 2 hours. He made a normally arduous process easy and smooth. He even arranged to have our vehicle delivered to us the next day, as we live an hour and a half from the Hooksett. Would absolutely recommend Merchants and we will certainly be going back for future car purchases.
Lisa made buying my car a smooth transaction. She was not only friendly and genuine, but efficient and knowledgeable. I can’t imagine buying my next vehicle anywhere else. Thank you again Lisa!
Mike Duval is a great salesperson! He made the buying/trading process easy, quick and understandable. I would recommend MERCHANTS and Mike to anyone I know looking for a new/used vehicle. Don't waste your time going anywhere else. Thank you again.
My fiancee and I purchased a 2017 Pacifica from Toby at merchants this past weekend. He made the entire process so easy and made sure we were satisfied with everything before the sale was final. We also worked with Scott who made us feel right at home and was a pleasure to work with. When the time comes for another vehicle we will definitely be going to merchants first.
I really like this place.I was able to get a great deal.
