About Us

Welcome to Merchants Auto!

Merchants Auto takes pride in its focus on maintaining the highest standards in used car choices, financing, car repair, and community service. Since our founding, our dealership has grown from a local source for the best used cars in Hooksett NH to a regional one, serving Manchester NH, Concord NH, and Nashua NH. Our new Merchants Auto for Life program allows customers to gain peace of mind with their certified, pre-owned purchase.

A History of Excellence

Over the years, Merchants Auto has become New Hampshire’s largest pre-owned dealer. We are also the largest FAMILY-RUN pre-owned dealer in New England. Most importantly, Merchants Auto has been voted the #1 New Hampshire Used Car Dealer for 18 years and counting! We could not win this award without serving our customers in every aspect of the business. From buying to financing to service, Merchants Auto strives to maintain its emphasis on excellence.

A Remarkable Inventory

Merchants Auto offers as many as 400 vehicles. This includes hatchbacks, sedans, SUVS, pickups and work vans. Within those numbers, you’ll find cars by many different manufacturers. You’ll also find a pleasant range of prices, making it easier to find one that fits your personal budget requirements. Additionally, we have become a central hub for pre-owned Fords, Chevys, Toyotas, and Nissans by offering 25 to 40 of each brand.

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An Investment in Auto Service

As the family built Merchants Auto into a big dealership, we saw that we must meet the service needs of our customers. That’s why our current department features 18 bays in a 6,600 sq-ft area. Our dealership has invested heavily in diagnostic equipment and repair tools, creating a modern facility that is worthy of our customers’ trust. At the heart of the operation, you’ll find our 20 skilled automotive technicians. Led by seven Master Technicians, we are proud to say that most have attained their ASE Certification.

SCHEDULE SERVICE

Car Buying Service

While most consumers come to us to purchase a car, some come to us to buy their car. We offer competitive trade values and can provide a check on the spot in many instances. This helps many sellers avoid the long process of finding an individual buyer. It is certainly a source for ready cash for New Hampshire drivers.

A Helpful Staff

From shopping to financing, our staff works hard to make sure you have an enjoyable experience. Our staff is sensitive to the fact that many of our buyers are dealing with credit problems. It is our goal to match each driver to a reliable vehicle with an affordable loan.

An Open Door Financing Policy

Utilizing skills that they have learned over years of service to the public, our on-site finance department is dedicated to finding loans, even for those who have poor credit scores, who have been through bankruptcy, or who have not yet developed a credit history. At Merchants Auto, we don’t see a credit score. We see a person. Our Buy Here Pay Here financing has helped many consumers with bad credit.

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An Emphasis on Community Service

While our main focus may be selling cars, our mission has always included initiatives to improve the community in which we live. The company gives away about $100,000 each year to organizations chosen by a committee of our employees. In 2014, our service to children included the Boy Scouts of America, Big Brother/Big Sister, the Make-A-Wish Foundation, and local sports teams. To help families in distress, we also gave to the New Horizons Shelter, Families-in-Transition, and the American Red Cross. During the Gail Singer Memorial Blood Drive, Merchants Auto broke the 1-day record for individual blood donations. Merchants Auto offers free advertising via our digital billboard to charities. This public service has helped many area charities deliver their important message to our community.

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